Nathan Hayes

Nathan Hayes is the Manager of Business Development for Red Tray and Editor of

Reps are welcome to contact him at 404.934.3535 or to send him an e-mail if you have questions about how Red Tray can benefit your accounts or with general comments about selling to ECPs.

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Staff Salaries: Is 20% Of Practice Gross Enough?

Posted on May 27, 2010
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Here’s a quick follow-up to the last post on devoting 20% of a practice’s gross income to staff salaries.  We got great feedback from several ODs, which you can read below: Read More

How Much Staff Does A Solo OD Need?

Posted on May 20, 2010
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We got a great question over at Dr. Hayes’s blog, that I want to pass on to you this week:

Dear Dr. Hayes,

I recently moved to a new location and want your advice on my doctor to staff ratio. I work 26 hours per week and see an average of two full exams and one follow-up visit per hour.

My current staff includes three ‘full-time equivalent’ employees (FTE’s). I have a full-time optician, a full-time receptionist, a part-time receptionist who works 20 hours per week in a billing person who averages 15 hours per week.

Please let me know your thoughts on how I can most efficiently staff my office.

Thanks so much for your help.

Michael Collins, OD (name changed)

Dear Dr. Collins,

I use three metrics to evaluate overall staffing levels and productivity for private practice OD’s: Read More